Please review our applicable Terms + Conditions
Website Terms & Conditions

Terms and Conditions for Users of Secret Blooms Website Gubha Pty Ltd ABN 88 150 656 910 trading as Secret Blooms is a provider of floral arrangements and other products and the website is designed to promote the provision of these products. These terms govern the relationship between users of the Secret Blooms website (Site), and Secret Blooms. By using the Secret Blooms website you agree to be bound by these Terms and Conditions. These Terms and Conditions do not alter in any way the terms or conditions of any other agreement you have with Secret Blooms or its affiliates.

Ownership of the Site and its contents This Site is owned by Secret Blooms. Unless otherwise indicated, Secret Blooms owns or has a licence to use all of the content featured or displayed on this Site, including, but not limited to, text, graphics, designs, artworks, data, photographic images, moving images, sound, illustrations, software, and their selection and arrangement (Site Content). All elements of the Site, including the Site Content, are protected by copyright, trademark and other laws relating to the protection of intellectual property. The Site contains trademarks which may be registered or otherwise protected by law. These include the name and logo of Secret Bloom’s products and services, and the trademarks of third parties. You are not permitted to use these trademarks without Secret Blooms’ prior written consent.

Use of the Site This Site and the Site Content are intended for customers or prospective customers of Secret Blooms. You may only use this Site or the Site Content for the purpose of doing business with us. You are specifically prohibited from:

  1. downloading, copying, or re-transmitting any or all of the Site or the Site Content without Secret Blooms prior written approval;
  2. using any data mining, robots or similar data gathering or extraction methods;
  3. manipulating or otherwise displaying the Site or the Site Content by using framing or similar navigational technology;
  4. registering, subscribing, unsubscribing, or attempting to register, subscribe, or unsubscribe any party for any of our products or services if you are not expressly authorised by such party to do so; and
  5. using the Site or the Site Content other than for its intended purpose.

Registration Data and Account Security In consideration of your use of the Site, you agree to:

  1. provide accurate, current and complete information about you as may be prompted by any registration forms on the Site (Registration Data);
  2. maintain and promptly update the Registration Data, and any other information you provide to Secret Blooms, to keep it accurate, current and complete;
  3. maintain the security of your password and identification;
  4. notify us immediately of any unauthorised use of your account or other breach of security; accept all responsibility for any and all activities that occur under your account; and
  5. accept all risks of unauthorised access to the Registration Data and any other information you provide to us.

Links You may not use the Secret Blooms name or logo or other proprietary graphics of Secret Blooms to link to this Site without Secret Blooms’ express written permission. Further, you may not frame any of Secret Blooms trademarks, logos or other proprietary information, including the Site Content, without Secret Blooms express written consent. The Site offers a number of links to the sites of third parties. You acknowledge that Secret Blooms makes no representation or warranty regarding the accuracy, timeliness, or any other aspect of the information located on third party sites. Secret Blooms has no responsibility or liability for these terms or practices or the content of such sites and makes no representation or warranties about the products or services they may provide. If you choose to access these linked sites, you do so at your own risk. Links do not imply that Secret Blooms sponsors, endorses or is affiliated with, or associated with, such websites.

Indemnity You agree to defend, indemnify and hold harmless Secret Blooms, its subsidiaries, affiliates, licensors, employees, agents, third party information providers and independent contractors against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable legal costs) arising out of or related to any User Content that you post, store or otherwise transmit on or through the Site, your conduct, use of or inability to use the Site, your breach or alleged breach of the Site Terms or of any representation or warranty contained herein, your unauthorised use of the Site Content, or your violation of any rights of another.

Disclaimer The Site Content is subject to change at any time without notice. The Site is provided as an aid to decision making and any material contained within is not intended as a substitute for equivalent professional advice in any given field. Secret Blooms uses reasonable endeavours to provide current and accurate Content, however the Site and the Site Content may contain errors. To the maximum extent permitted by applicable law, this Site and the Site Content are provided “as is” without guarantee or warranty of any kind including but not limited to guarantees or warranties of acceptable quality or fitness for a particular purpose or non-infringement. You acknowledge that the functions embodied on or in the materials of this Site are not warranted to be uninterrupted or without error. Secret Blooms makes no warranty that the Site or the Site Content is free from infection by viruses or anything else that has contaminating or destructive properties.

Privacy Please refer to our Privacy Policy for information on how we collect, use and disclose personal information.

General These Terms and Conditions are governed by and must be construed in accordance with the laws of the State of New South Wales and the Commonwealth of Australia. You and Secret Blooms submit to the exclusive jurisdiction of the courts of that State. If part or all of any of the Terms and Conditions is illegal or unenforceable it will be severed from the Terms and Conditions and will not affect the continued operation of the remaining provisions of the Terms and Conditions. These Terms and Conditions can only be amended, supplemented or waived in writing signed, by both parties. The failure of either party to enforce, or the delay by either party in enforcing, any of its rights shall not be deemed a continuing waiver or a modification of these terms and conditions.

Sales Terms & Conditions

 

About These Terms and Conditions
In these Terms and Conditions “we” and “us” mean Gubha Pty Ltd ABN 88150656910 trading as Secret Blooms of 7 Mcleod Avenue, ROSEVILLE, NSW 2069, and “you” means you the customer. These Terms and Conditions together with your Order constitute the entire Contract between us and you for the delivery of arrangements. The Contract cannot be varied unless we agree to vary it in writing or by email.
Australian Sales Only
We deliver products within Australia.
Legal Capacity to Transact
If you are under the age eighteen (18) years you cannot place orders with Secret Blooms. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.
Placing Your Order
You may place an Order by filling in and submitting the Order Form on the Secret Blooms Web Site. By placing an Order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions. No information on our website constitutes or should be deemed as an offer by us to deliver any products; however Secret Blooms will make every effort to deliver the products to you. Secret Blooms reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Payment Methods and Processing
Secret Blooms accepts payment by PayPal, Direct Bank Transfer, Visa, MasterCard and American Express (with a 2.5% processing fee). We process your payment immediately and never hang onto your credit card details. For credit card and PayPal payments we will email a tax invoice to you with your Order Confirmation. Your tax invoice is your proof of purchase. For purchases of our standard products made online payment is required at the time of purchase. For custom designs, 70% of the quoted amount is payable on acceptance of the quotation and the balance, on completion but prior to delivery.
GST
Secret Blooms purchase and delivery prices include GST.
Title to and Risk in Goods

Title to all products will pass to you on the later of:

  • a complete and accurate order being placed and submitted by you to Secret Blooms; and
  • the successful processing of your payment.

Prices

Secret Blooms always seeks to list products with the most competitive prices. Secret Blooms reserves the right to:

  • change prices for products at any time before you place an Order.
  • advise you if a price quoted on the website is incorrect.

The price of products shown includes delivery costs unless otherwise stated.

Delivery of Your Products
Subject to these Terms and Conditions, we will deliver to you the products indicated on your Order Confirmation. Orders will be dispatched within two to three working days of the order being placed and we will email you to confirm shipment of each item including a tracking number for each item. Delivery time for standard products usually takes two working days from the date your payment is received. Delivery time for custom products take longer and will be advised on placement of the order. Although every effort is made to deliver your Order according to the estimated delivery times provided, estimated delivery times may change due to changes in deliver or circumstances beyond our control.
Consumer Guarantees
Consumer guarantees apply under the Australian Consumer Law. Nothing in these Terms and Conditions excludes the application of those guarantees. For more information about your rights as a consumer, see the Australian Consumer Law website at http://www.consumerlaw.gov.au.
Returning Products
Your satisfaction is our priority. If any of our standard products do not meet your expectations then you may return them to us within 14 days of receipt for a full refund. Please contact Secret Blooms to discuss your return and you will be given a returns authorisation number to quote in your correspondence to ensure timely and accurate processing.Returned arrangements remain your responsibility until received by us.  Returns must be in original packaging, unused, with proof of purchase and in a fully resalable condition.  Secret Blooms does not pay return freight.  Additional parcel insurance is recommended when returning goods.
Refunds may take up to 14 days and will be credited back to you using the same method as the original payment.
Custom products cannot be returned unless they are defective.
Your Data – Use and Protection
Secret blooms will never share your information with any third parties. We will only use your details to process your order. If you would like to know about our special offers and fun things happening at Secret Blooms, we would love you to subscribe to our mailing list. Your email address will be kept private. Please refer to our privacy policy for further details on how will handle your information.
Copyright
All copyright is owned and reserved by Secret Blooms. It is illegal to reproduce any designs or content from our website, or to use any photos without our permission. If you would like to use any photos for the purposes of promoting Secret Blooms, please get in touch with us. We reserve the right to use custom designs for future designs. If you are providing us with images/graphics for use in a custom design, it is your responsibility to ensure you are not infringing copyright. We reserve the right to use photographs of your finished product in (included but not limited to) our website, social media and marketing material.  We will never post photos of your finished products before your see them yourself.
Credit Card Fraud
While Secret Blooms employs Secure Sockets Layer (SSL) technology software for its transactions with our customers, Secret Blooms will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.
General
You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Secret Blooms. Any unauthorised assignment shall be deemed null and void. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby. Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition. Secret Blooms reserves the right to change the Terms and Conditions of sale at any time. The Terms and Conditions applicable to you are those on our website at the time you order a product. No Secret Blooms employee or agent has the authority to vary any of the Terms and Conditions governing any sale.
Force Majeure
To the extent permitted by law, Secret Blooms is not liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Secret Blooms, and Secret Blooms shall be entitled to a reasonable extension of time for the performance of such obligations.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.
Hire Terms & Conditions

About These Terms and Conditions In these Terms and Conditions “we” and “us” mean Gubha Pty Ltd ABN 88150656910 trading as Secret Blooms of 7 Mcleod Avenue, ROSEVILLE, NSW 2069, and “you” means you the customer. These Terms and Conditions together with your Order constitute the entire Contract between us and you for the delivery of arrangements. The Contract cannot be varied unless we agree to vary it in writing or by email.

Sydney Metropolitan Hiring Only We can only deliver products for hire in the Sydney Metropolitan area at this stage.

Legal Capacity to Transact If you are under the age eighteen (18) years you cannot place orders with Secret Blooms. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.

Site Assessment We will conduct a site assessment once you indicate to us that you are interested in a hiring arrangement. During this process we will recommend the appropriate products for your environment and we will provide you with a proposal. Products can be hired on the following bases:

  1. weekly replacement
  2. fortnightly replacement
  3. monthly replacement

Placing Your Order You may place a Hiring Order by contacting us to accept the proposal.  The initial minimum hire is 3 months after which time a months notice can be served to terminate the agreement.

Payment Methods and Processing Secret Blooms accepts payment by PayPal, Direct Bank Transfer, Visa, MasterCard and American Express (with a 2.5% processing fee). Payment is required within 30 days of us providing invoice to you. No upfront payment is required. GST Secret Blooms prices include GST.

Prices Secret Blooms always seeks to hire products with the most competitive prices. Secret Blooms reserves the right to:

  • change prices for products at any time before you place an Order.
  • advise you if a price quoted on the website is incorrect.

Delivery cost is included in the invoice total.

Delivery of Your Products We will deliver products to your location as per the terms of our proposal. We cannot deliver to PO boxes. We will take responsibility for the placement and set-up of our products. We ask that our products are not moved without our express consent. We would prefer to be involved in the relocation of products.

Returning Products Your satisfaction is our priority. If any of our products do not meet your expectations then we will replace them on our next visit and we will not charge you for the period you were without products. Please contact Secret Blooms to discuss your any issues with our products or service.

Customer Obligations Customers are responsible for ensuring arrangements are not moved, relocated, watered, damaged or removed from your premises. The customer will be responsible for the cost of replacing any damaged, lost or stolen items.

Your Data – Use and Protection Secret blooms will never share your information with any third parties. We will only use your details to process your order. If you would like to know about our special offers and fun things happening at Secret Blooms, we would love you to subscribe to our mailing list. Your email address will be kept private. Please refer to our Privacy Policy for further details on how we handle your information.

Copyright All copyright is owned and reserved by Secret Blooms. It is illegal to reproduce any designs or content from our website, or to use any photos without our permission. If you would like to use any photos for the purposes of promoting Secret Blooms, please get in touch with us.

Credit Card Fraud While Secret Blooms employs Secure Sockets Layer (SSL) technology software for its transactions with our customers, Secret Blooms will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

General You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Secret Blooms. Any unauthorised assignment shall be deemed null and void. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby. Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition. Secret Blooms reserves the right to change the Terms and Conditions of hire at any time. The Terms and Conditions applicable to you are those on our website at the time you order a product. No Secret Blooms employee or agent has the authority to vary any of the Terms and Conditions governing any hire.

Force Majeure To the extent permitted by law, Secret Blooms is not liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Secret Blooms, and Secret Blooms shall be entitled to a reasonable extension of time for the performance of such obligations.

Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.